At Jahaan, our customers are our first priority. Please see our easy exchange policy below. Alternatively, our customer care team can facilitate you on each step if you wish to exchangeyour purchased item(s). Any product bought from Jahaan can be exchanged, provided it is unused and still has thelabel and tag in their original state (We do not offer exchanges unless we deliver the
incorrect order or the product is faulty). This policy is applicable to local orders only. For international orders, we do not offer exchanges unless we deliver the incorrect
order or the product is faulty. For products on Sale, we do not offer exchanges unless we deliver the incorrect order. Exchange Policy is only liable within 3-4 days after the goods are delivered. EXCHANGE PROCEDURE:
Jahaan does not offer an exchange/refund policy once the order is processed. However, youare eligible for an exchange if we have delivered a wrong item to you or the one youreceived is faulty or damaged. In that scenario, you can contact our customer services
center by emailing us or texting us on our given whatsapp number: +92 312 3333353alongwith your order number for our customer care representative to schedule the right one for
you. ORDER CANCELLATION:
You may cancel your order at any time before the order has been processed. Once the orderhas been shipped, you will receive a shipping confirmation via email that will containthetracking information. As soon as the product has been shipped, our exchange policywill beapplicable. Jahaan has the authority to cancel orders for reasons such as; the itemis out of
stock, pricing errors, or the credit card payment declined by the issuing financial institution.
incorrect order or the product is faulty). This policy is applicable to local orders only. For international orders, we do not offer exchanges unless we deliver the incorrect
order or the product is faulty. For products on Sale, we do not offer exchanges unless we deliver the incorrect order. Exchange Policy is only liable within 3-4 days after the goods are delivered. EXCHANGE PROCEDURE:
Jahaan does not offer an exchange/refund policy once the order is processed. However, youare eligible for an exchange if we have delivered a wrong item to you or the one youreceived is faulty or damaged. In that scenario, you can contact our customer services
center by emailing us or texting us on our given whatsapp number: +92 312 3333353alongwith your order number for our customer care representative to schedule the right one for
you. ORDER CANCELLATION:
You may cancel your order at any time before the order has been processed. Once the orderhas been shipped, you will receive a shipping confirmation via email that will containthetracking information. As soon as the product has been shipped, our exchange policywill beapplicable. Jahaan has the authority to cancel orders for reasons such as; the itemis out of
stock, pricing errors, or the credit card payment declined by the issuing financial institution.